Join us in growing SharePoint Premium! We are looking for a Principal UX Researcher to join our larger UX Research team with a proven track record for delivering compelling user experiences that are usable, seamless, impactful, and deeply rooted in customer needs.
SharePoint Premium is a content AI product, and this position is an opportunity to work on bold initiative for Microsoft, while also being part the high-performing and well-established CxD team, known for research excellence, collaboration, and our supportive culture.
SharePoint Premium is part of the new and rapidly advancing field of content automation. With an estimated 130,000,000,000,000 GB of unstructured files (nearly 65 quadrillion docs and images) by 2025, we aim to support automated content processing, management, content creation, and more, within the flow of work. SharePoint Premium can handle the mundane by transforming raw content into structured data, all while managing the full lifecycle of documentation - enabling customers to do important work, central to Microsoft’s mission to empower every person and every organization on the planet to achieve more.
The ideal candidate is passionate about putting the customers front and center while creating solutions to complex problems that, ultimately, empower our users to be more productive, efficient, and successful. This person should be knowledgeable and passionate about the rapidly evolving AI space, while never forgetting the human side of the equation regarding responsible AI and building solutions that work for all people. Our diverse team of researchers and designers who work on a variety of products including, but not limited to Microsoft Teams, SharePoint, OneDrive, Microsoft Viva, and more, our team will provide an environment where you will thrive and grow professionally. This is an amazing opportunity to reach a large audience with your innovative and creative work as we develop this product. We approach our problem space with empathy for our customers, as well as drive to innovate and evolve the product. We’re building partnerships with teams across Microsoft, functioning as scenario and customer experts to solve real customer problems.
Our Culture
We are a diverse team of UX Researchers, Designers, Producers, Content Writers, Creatives, and UX Engineers who partner closely across disciplines, such as Product Managers, Data Science, Engineering, and Marketing.
We are a high-performing team that challenges ourselves to live the Microsoft philosophies around inclusive culture and growth mindset. Local mentoring rings and communities allow us to learn from each other and grow. We focus on having inclusive interactions that foster productive dialog. We are dedicated to the work of creating a strong, inclusive, and transparent culture – a safe place to do our best work!
We have a proven track record of delivering strong business results with key metrics to track our successes and failures. We are a truly hybrid work environment with much of our team in Washington state and across the USA and Prague. We also work closely with our partners in India, China and new teams in Atlanta and Vancouver, Canada. We like to have fun, celebrate our wins, and learn and grow from our mistakes.
We’d love to talk to you if you want to...
This is a unique opportunity for someone who thinks and works strategically and is motivated to partner across disciplines to deliver holistic experiences in a customer driven organization. SharePoint Premium is part of the Microsoft 365 family, bringing opportunities to work with a vast number of teams at Microsoft to deliver innovative and coherent solutions. Experience in UX Research practice and methodology throughout the Design cycle is critical for customer and product impact. The following are core expectations of this position:
Understand UX Research needs and develop research plans and roadmaps to deliver insights that will guide product development decisions across the lifecycle.
Preferred Qualifications