Job Description

As a member of the central UX design team. You will provide UX expertise to the business units.

You will work with product owners and business analysts from across the business to translate their domain and business process knowledge into compelling user interfaces. Delivering exciting new products for our customers and their citizens

What you will be responsible for:

• Lead workshops and conduct user research to gather requirements
• Translate requirements into user journeys, wireframes, and prototypes.
• Produce information architecture maps and UX specification documentation to be used by developers and testers
• Conduct user testing and iterate designs based on the results
• Regularly present to customers to confirm we are designing solutions that simplify and improve the user experience in line with their requirements
• Work closely with developers and product managers to ensure that your designs are deliverable within time and budget

 The role offers the opportunity to apply your UX knowledge within the important and expanding digital public sector and as a result directly help improve people’s lives.  Working with public sector domain experts and technical specialists, you will be a critical part of the entire project cycle: from initial identification of requirements, through iterative design, collaboration with the development team and user testing, to public release and beyond.

Qualifications

• Knowledge of one or more wireframing/prototyping tools
• Knowledge of implementing accessibility standards
• Ability to plan and execute iterative testing of prototypes
• Understanding of usability testing, tools, and analysis methodologies
• Ability to translate research findings into specific, prioritised recommendations to quickly improve product designs
• Excellent communication and facilitation skills
• Ability to work independently and with minimal supervision
• Ability to manage competing demands and priorities
• Effective relationship builder, developing positive and productive working relationships
• Must act with integrity and communicate in good time if there are problems in the project which will impact delivery.
• Willingness to challenge the status quo and put forward alternative ideas and concepts.